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Legal & Policies

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Legal Center

Everything you need to know about our policies, terms, and how we protect your data.

General Information

Policies

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Legal & Policies

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Data Deletion

Data Deletion Instructions

We value your privacy and are committed to giving you full control over your personal data.

Information We Remove

When you request account deletion, the following data is permanently removed from our active databases:

  • Personal Profile (Name, Phone, Email)
  • Saved Shipping Addresses
  • Social Login Account Links
  • Order History & Preferences
  • Wishlist & Cart Contents
  • Saved Payment Information

Option 1: Self-Service

The quickest way to delete your data is through your Onepasal account settings.

  1. 1.Log in to your account.
  2. 2.Navigate to "Account Center".
  3. 3.Scroll to "Delete Account".
  4. 4.Confirm request.
Go to Account

Option 2: Contact Info

If you cannot access your account, you can request data deletion by contacting our support team.

Email Support

[email protected]

Please use the subject "Data Deletion Request" and include your registered email or phone number.

Processing Time

We process requests as soon as possible. After processing, your account will be permanently deactivated. Certain transaction records may be retained for regulatory compliance.